Introduction

There is a lot of importance attached to communication in today’s ever-growing corporate environment. In today’s world of fast moving work, the role of the HR department is not just to inform and uphold policies but also to encourage collaboration and engagement across the organization in order to achieve success. While different messaging platforms are available to enable this, many other tools such as email or notice boards don’t serve the immediate and personal touch employees have come to expect. Meanwhile, some of the more advanced enterprise communication platforms are expensive or difficult to implement for smaller organizations. That is where WhatsApp Web comes into play. WhatsApp Web is the extension of the most popular mobile messaging app, and provides an accessible and convenient communication tool that can be used by HR teams.

Instant Communication with Employees

One of the biggest benefits of WhatsApp Web for HR is that it enables business to communicate in real time. HR managers can send out shift changes, reminders about deadlines, or sudden policy changes to employees in an instant. As with emails, which can be opened for hours, messages sent via WhatsApp are read and acted on immediately. In addition, HR workers can send quick clarifications or answers to employee queries directly by means of WhatsApp thus saving valuable time and getting the required information to the employee as soon as possible.

Easy Document Sharing

HR departments often have a lot of documents in their hands, from agreements and onboarding kits to training modules and compliance forms. With Masuk WhatsApp Web , HR managers can easily send files to employees or groups without having to log in to numerous portals. For example, a new hire can receive all his induction materials simultaneously in a chat via email, allowing him to successfully start induction at work. Employees can also forward documents to their smartphones so they can access them wherever they go, reducing the time and administrative burden.

Better Employee Engagement

It’s a core responsibility of HR teams to ensure that employees feel engaged and contribute to the employee culture. Therefore, by creating a different type of communication using WhatsApp Web, HR can take the time to connect with their employees in an informal atmosphere and celebrate what they do well in work, or simply send them wellness tips or inspirational messages. When compared with email messages, these messages are more informal in nature, that may have an enhanced impression on the person receiving them. This helps with giving them that extra push to engage more in the workplace and develops stronger connections between staff and management.

Recruitment is one of the most time-critical tasks for HR, and with the help of WhatsApp Web, it’s already even easier to do so. Instead of waiting for candidates to check their email accounts, HR managers can send job descriptions, interview schedules or follow-up reminders to candidates in their WhatsApp messages right away, not only that it increases the speed of the hiring process, but it also improves the candidate experience in a way that makes it more personal. Aside from that, HR teams can use broadcast lists to send updates to multiple candidates at once without revealing the individual communication to each candidate.

Cost-Effective and Accessible

So for many HR agencies the only logical conclusion to solve their communication problems is not to pay for expensive HR software. WhatsApp Web is an open, easily accessible and flexible communication platform. It does not require specialized training or technical support so HR agencies can get started right away. Since most of the employees are already familiar with WhatsApp, there is very little or no learning curve. Whatsapp Web is so universal that an HR department, whether it is a small startup or a large corporation, doesn’t need to pay extra for using the platform.

Enhancing Remote Work Communication

As companies adopt remote & hybrid working patterns, HR departments need to change their communication strategy with their outsourced employees. With the Whatsapp Web platform, HR can help bridge the gap between the in-house employees and their outsourced team members with its simple and convenient check-in feature to send policies, join groups, and more. For example, HR managers can host virtual team building sessions or conduct short surveys on WhatsApp to keep distant employees and boost teamwork. Also, they can use WhatsApp on any device so there’s no chance an employee feels excluded which makes them more productive.

Ensuring Confidentiality and Security

When it comes to communications with HR, messages can often be quite confidential. E. g. If employees have paid their invoices on time, or grievances are being processed or they’ve been assessed on performance, you have to think of privacy issues. Thanks to WhatsApp Web, messages are encrypted with end-to-end encryption (that means only the sender and recipient can see the message). Having this level of confidentiality gives you the freedom to create and manage one-on-one chats so that you can have sensitive conversations, or your HR department can be professional when it comes to employee communications.

Conclusion

HR departments are the gateway between employees and their bosses and your success hinges in large part on how well you communicate with your employees. WhatsApp Web gives HR teams a single platform for all of their employee communications from online document sharing to remote recruiting, and even more important, it is fast, secure, cheap, and accessed everywhere. From document sharing and employee recruitment to boosting employee engagement and remote communication, WhatsApp Web gives HR professionals a platform to solve their modern day problems and it’s only going to get better as workplace trends shift toward a digital first model.